In addition to their lower cost, with Lighthouse’s hotline program we are now able to communicate with an anonymous reporter, ask questions about their report, or provide them feedback, without requiring the reporter to log in to the vendor’s system to know that we are trying to communicate. Switching to Lighthouse from Navex Global was an easy decision for us.
General Counsel, financial services company
Our partnership with Lighthouse has proven to be tremendously beneficial. Their professional interview specialists have handled sensitive calls for us for more than 5 years. Their attention to detail and commitment to confidentiality and anonymity have given our employees an avenue to pass on information with confidence. The results of the service far outweigh the cost.
Chris Evangelisti, Corporate Director Security/Internal Audit, Flex-N-Gate
Lighthouse Services has provided us with a great opportunity to better our communication with our employees. The hotlines show our staff that the door is open and that we care about their work experience. Lighthouse in particular provides this valuable benefit at an affordable cost and has been excellent to work with. They are accessible and responsive, and have helped create a customized solution that really works for us.
Shawn Smith, O’Neal Steel
Lighthouse Services came highly recommended by their clients and I have not been disappointed. I love the ease of use and their professional and friendly staff. When a report is made, the email pops up, and I don’t have to deal with any drama – just the facts as presented. The hotline actually helped us catch an employee stealing; it provided a safe way for another employee to anonymously turn in a coworker without having to worry about retribution.
Vicki Boroff, Manager of Human Resources and Development, Chief Supermarkets
I’m extremely impressed with the outstanding service Lighthouse Services provides and the responsiveness of their programmers to enhancement requests. The enhanced document attachment feature is awesome and makes my investigation documentation process so much easier, and the personalized service they provide in addressing special situations is first-class.”
Director of Internal Audit, senior living facility