We want to do what’s right.
Your concern is important.
Paysafe is committed to conducting our business with honesty and integrity and with a culture of openness, accountability and high business ethics.
If you become aware or suspect an issue of misconduct that is not in line with our values and the Paysafe Code, you should raise the issue through the web based or hotline reporting options below.
Report a Concern Online
To report a concern, click the Submit button below.
Submit
Already Made a Report?
To follow-up or get the status of an existing report, click a button below.
Follow up
Don't have a PIN
Report a Concern by Phone
This button will open a page with instructions for North America and International calling and a link to all the access codes and phone number.
Submit
Questions
Paysafe aims to protect those who make a report or raise a concern in good faith and prohibits retaliation against anyone who speaks up.
Lighthouse Services Inc is an independent provider that administers our ethics hotline to identify improper activity. Lighthouse is hosted externally on secure servers and is not part of Paysafe's website or intranet. The programme allows whistle-blowers to remain anonymous and the option to receive a follow up regarding your concern.
CONFIDENTIALITY COMMITMENT
Lighthouse is an independent provider that assists your organization to identify improper activity. We are committed to protecting the identity of all persons who use our secure reporting system. Reports are submitted by Lighthouse to the organization's designee, and may or may not be investigated at the sole discretion of the organization. Although we will not disclose your identity without your express permission, it is possible that your identity may be discovered during an investigation of the matter reported because of information you have provided.
Lighthouse Services, Inc. 1710 Walton Rd., Suite 204, Blue Bell, PA 19422 reports@lighthouse-services.com
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