For companies with high call-volume, tracking and analyzing hotline reports can be complicated, not to mention highly labor-intensive.
Lighthouse can save you time and labor costs by including our powerful and efficient Case Management System (CMS) at no additional cost. CMS is a secure web-based tool that allows you to manage and collaborate on all your hotline reports and investigations.
With our CMS, you can track every issue from a report’s receipt through its resolution, allowing you to optimize investigations, reduce administrative oversight, ensure due diligence and create an audit trail.
With CMS you can:
CMS also allows you to create reports in multiple formats so you can easily share information with colleagues, ensuring that employees who “need to know” are never left out of the loop.
Protect your assets, board of directors, management and employees.