| FEATURES |
BENEFITS |
| 24/7/365 |
Our trained telephone specialists are
waiting for calls 24 hours a day, 7 days a week, 365 days a year.
We're here when your employees need us and we never miss a call. |
| Multi Language Services |
Our specialized representatives are available
in English, and Spanish as well as over 140 languages with our Language
Line feature. |
| Toll Free Access |
Eliminates concerns over confidentiality
and any barriers over cost. |
| Password System |
Our service allows users to provide a
password which permits them to re-contact our hotline service and
anonymously continue dialogue if they wish. |
| Retention |
All our reports are permanently retained
and easily retrieved for you and your employee. |
| Specialized Operators |
Our telephone specialists are professionally
trained and accustomed to dealing with caller concerns, stress, and
frustration. |
| Independence |
We are an independent third party provider.
Employees feel confident that their anonymity will be respected. |
| Flexibility |
Our comprehensive service includes web, fax, mail, e-mail, and toll
free 1-800 live telephonic services. Our fee is based on your employee
headcount not the method of reporting. |
| Technology |
Using the latest in CTI technology, we have maintained our position
on the leading edge of hotline provisioning services. |
| Quality |
We have been providing hotline services since 1998 and our call
center operations have been the winner of many national awards for
excellence and commitment to training. |
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