Systems & Security

At Lighthouse, we recognize that the information we receive is important, confidential and sensitive. That’s why we use state-of-the-art technology to ensure the highest level of protection for your employees.

Due to the strict confidentiality that our business requires, we deploy robust security in all areas of nonpublic information. All systems are protected with authentication, content filtering, anti-spam software and virus scanning and are behind firewalls.

Our systems use a MS SQL Server as the database backbone and run on Window-based servers. All servers are backed up nightly, with encrypted backups stored off-site. We are compliant with HIPAA, SOX and GLBA. Our systems are also continually patched and updated. Our servers are co-located in a SAS 70 certified facility equipped with proximity security badge access.

Lighthouse utilizes a mirroring drive or RAID array on each server for additional storage, an SPS system, multiple primary rate interfaces to provide quality digital phone service and two Internet providers for redundancy. We have an SSL certificate and the Case Management System is protected by 128 bit encryption.

We also have detailed emergency procedures in place and our management staff is available 24/7 as necessary.